fg660 Privacy Policy — Your Data Rights
At fg660, protecting the personal data of every player in Bangladesh is a core commitment. This Privacy Policy explains precisely what information we collect, how we use it, who we share it with, and the rights you hold over your own data. We encourage you to read this document in full before registering an account.
Privacy at a Glance
How fg660 Protects Your Privacy
All data transmitted between your browser and fg660 is protected by TLS/SSL encryption. This applies to every page load, login session, deposit transaction, and support interaction on the fg660 platform.
fg660 collects only the personal data that is strictly necessary for account registration, identity verification, payment processing, and regulatory compliance. We do not collect or retain data that exceeds these purposes.
fg660 does not sell, rent, or trade your personal data to any third party for their own marketing purposes. Data shared with third parties is limited to what is necessary to deliver fg660 services to you.
fg660 is required to carry out Know Your Customer (KYC) and Anti-Money Laundering (AML) checks on player accounts. Verification data collected for this purpose is handled in strict accordance with this Privacy Policy.
You can manage your marketing communication preferences, cookie consent settings, and data access requests at any time by contacting fg660 support. Players retain meaningful control over how their data is used beyond essential service delivery.
fg660 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law. After the relevant retention period expires, data is securely deleted or anonymised.
Data We Collect
When you register for and use an fg660 account, we collect personal data across several categories. The data we collect depends on the specific activity — for example, browsing the fg660 website without registering results in minimal data collection, while registering an account and making deposits requires a broader set of personal information for identity and payment verification.
Registration & Identity Data: When you create an fg660 account, we collect your full legal name, date of birth, residential address in Bangladesh (city, district, and postal area), email address, and contact phone number. This data is used to create and manage your account, verify your age and identity, and communicate with you about your account.
Verification Documents: As part of our KYC process, fg660 may request and retain copies of government-issued photo identification (such as your National ID card or passport), proof of residential address, and confirmation of payment method ownership. Document images are stored securely and accessed only by authorised personnel for verification purposes.
Financial & Transaction Data: fg660 records all deposit and withdrawal transactions made through your account, including the payment method used (bKash, Nagad, Rocket, Upay, bank transfer, or card), transaction amounts in BDT, timestamps, and reference identifiers. This data is required for payment processing, fraud prevention, and financial record-keeping.
Gaming & Betting Activity: fg660 maintains a full record of your wagering activity, including bets placed, game sessions, sports markets selected, stake amounts, outcomes, and bonus usage. This data is used for account management, responsible gaming monitoring, dispute resolution, and fraud detection.
Device & Technical Data: When you access fg660, we automatically collect technical data including your IP address, browser type and version, operating system, device type (desktop, mobile, tablet), screen resolution, and session timestamps. This information is used to ensure platform security, detect suspicious access patterns, and optimise the platform experience for devices commonly used in Bangladesh.
Communications Data: If you contact fg660 support by email or through any in-platform messaging tool, we retain records of those communications — including the content of messages, timestamps, and associated account details — for the purposes of providing support, resolving disputes, and improving our service quality.
- Identity & registration data
- KYC verification documents
- Financial & transaction records
- Gaming & betting activity logs
- Device & technical access data
- Support communications records
- Biometric data
- Religious or political beliefs
- Medical or health records
- Data from minors under 18
How We Use Your Data
fg660 processes your personal data only where there is a lawful basis for doing so. The primary lawful bases on which fg660 relies are: (a) performance of the contract between fg660 and you as a registered player; (b) compliance with legal obligations, including KYC, AML, and responsible gaming requirements; (c) fg660's legitimate interests in operating a secure and commercially viable gaming platform; and (d) your explicit consent, where applicable — for example, for optional marketing communications.
| Purpose | Data Used | Lawful Basis |
|---|---|---|
| Account creation & management | Identity, contact data | Contract performance |
| Age & identity verification (KYC) | ID documents, date of birth | Legal obligation |
| Payment processing | Financial & transaction data | Contract performance |
| Fraud & AML monitoring | Transaction data, device data, betting activity | Legal obligation / Legitimate interest |
| Responsible gaming monitoring | Betting activity, session data | Legal obligation / Legitimate interest |
| Customer support & dispute resolution | Communications, account activity | Contract performance / Legitimate interest |
| Platform security & abuse prevention | Device data, IP address, session data | Legitimate interest |
| Marketing communications (optional) | Contact data, preferences | Consent |
| Platform analytics & improvement | Technical data, anonymised usage data | Legitimate interest |
fg660 does not use your personal data to make fully automated decisions that have a legally significant or similarly significant effect on you without human oversight. Where automated processes are used — for example, in fraud screening — flagged cases are reviewed by a member of the fg660 compliance team before any action is taken on your account.
- Contract — delivering services you signed up for
- Legal Obligation — KYC, AML, responsible gaming rules
- Legitimate Interest — fraud prevention, platform security
- Consent — marketing communications only
Data Sharing & Third Parties
fg660 does not sell your personal data to third parties. However, to deliver its services to you, fg660 necessarily shares certain data with a defined set of trusted third-party service providers and, where legally required, with regulatory or law enforcement bodies. All third parties with whom fg660 shares data are required to process that data securely and only for the specific purposes for which it was shared.
Payment Processors: To facilitate deposits and withdrawals in BDT, fg660 shares necessary financial data with payment processing partners including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, and card networks (Visa, Mastercard). Data shared with payment processors is limited to what is required to execute the specific transaction.
Game Providers: When you play games powered by third-party providers — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi — a technical session token is shared with the relevant provider to authenticate your game session. Game providers do not receive your full account profile. Each provider operates under its own data processing terms.
Identity Verification Services: fg660 uses third-party KYC service providers to assist with document verification. These providers receive the identity documents you submit and return a verification outcome to fg660. Verification providers are contractually prohibited from using your data for any purpose beyond delivering the verification service.
Analytics & Platform Providers: fg660 uses analytics tools and cloud infrastructure providers to operate and improve the platform. Where these providers process personal data, they do so as data processors acting on fg660's instructions under data processing agreements.
Legal & Regulatory Disclosure: fg660 may be required to disclose your personal data to law enforcement authorities, courts, or regulatory bodies where required by applicable law or a valid legal process. fg660 will notify you of any such disclosure request where permitted to do so by law.
- Payment processors (bKash, Nagad, Rocket, Upay, banks)
- Game providers (session tokens only)
- KYC / identity verification services
- Cloud & analytics infrastructure
- Law enforcement (when legally required)
- NOT sold or rented to any third party
- NOT shared for third-party marketing
Data Security
fg660 implements a layered set of technical and organisational security measures designed to protect your personal data from unauthorised access, disclosure, alteration, or destruction. These measures are reviewed and updated regularly in response to evolving security threats.
Technical Measures: All data in transit is encrypted using TLS 1.2 or higher. Sensitive data at rest — including verification documents and financial records — is encrypted using industry-standard encryption algorithms. fg660's servers are hosted in secure data centre environments with physical access controls, 24/7 monitoring, and redundant infrastructure to ensure availability.
Access Controls: Access to personal data within fg660 is restricted to authorised personnel whose job functions genuinely require that access. All staff with access to personal data are required to complete data privacy training and are bound by confidentiality obligations. Access rights are reviewed periodically and revoked when no longer required.
Account Security: Your fg660 account is protected by your unique login credentials. fg660 strongly recommends that you use a strong, unique password for your account and that you do not share your credentials with any other person. fg660 support staff will never ask you for your password. If you suspect that your account credentials have been compromised, contact [email protected] immediately.
Despite fg660's best efforts, no online platform can guarantee absolute security. You play a role in keeping your data safe by maintaining strong account credentials, logging out of shared devices, and reporting any suspicious activity on your account to fg660 support without delay.
- TLS 1.2+ encryption in transit
- Encrypted storage for sensitive data
- Role-based access controls
- Staff privacy training
- 24/7 server monitoring
- Documented breach response plan
Data Retention
fg660 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected and to comply with applicable legal obligations. The specific retention period applicable to each category of data is set out below.
| Data Category | Retention Period | Reason |
|---|---|---|
| Account & identity data | Duration of account + 5 years after closure | Legal & AML obligations |
| KYC verification documents | 5 years from date of submission | Regulatory compliance |
| Transaction & financial records | 7 years from transaction date | Financial record-keeping law |
| Betting & gaming activity logs | 5 years from date of activity | Dispute resolution / AML |
| Support communications | 3 years from last communication | Dispute resolution |
| Device & technical session data | 13 months from session date | Security monitoring |
| Marketing consent records | Until consent withdrawn + 2 years | Consent accountability |
When the applicable retention period expires, fg660 will securely delete or irreversibly anonymise your personal data. Anonymised data — from which you can no longer be identified — may be retained for analytical purposes beyond the periods stated above.
If your account is closed due to a breach of fg660's Terms & Conditions, fg660 may retain relevant data beyond the standard retention periods where necessary to support legal proceedings, regulatory investigations, or the enforcement of our rights.
- Account data: up to 5 years post-closure
- Financial records: 7 years
- KYC documents: 5 years
- Betting logs: 5 years
- Session/device data : 13 months
- Support comms: 3 years
Your Data Rights
As a player registered with fg660, you hold a set of rights in relation to the personal data fg660 holds about you. fg660 is committed to honouring these rights promptly and without undue complication. To exercise any of the rights described below, contact fg660 at [email protected] with a clear written description of your request. fg660 will acknowledge all data rights requests within 5 business days and aim to fulfil them within 30 calendar days.
Please note that some rights are subject to conditions and may be limited where fg660 has overriding legal obligations — for example, the right to erasure may not apply to financial records that fg660 is required to retain under applicable law.
You may request a copy of all personal data fg660 holds about you, along with information about how it is used and with whom it is shared.
If any personal data fg660 holds about you is inaccurate or incomplete, you have the right to request that it be corrected without undue delay.
You may request deletion of your personal data where it is no longer necessary for its original purpose, subject to fg660's legal retention obligations.
You may request that fg660 restricts processing of your data in certain circumstances — for example, while a dispute about data accuracy is being resolved.
Where processing is based on your consent or on a contract, you may request a copy of your data in a structured, machine-readable format for transfer elsewhere.
You have the right to object to processing based on fg660's legitimate interests, including profiling for fraud prevention. fg660 will cease processing unless compelling grounds override your objection.
Where processing is based on your consent (e.g., marketing emails), you may withdraw that consent at any time without affecting the lawfulness of prior processing.
fg660 does not make solely automated decisions with significant legal effect on you. Where automated tools assist decisions, human review is always applied before action is taken.
Contact & Data Protection
If you have any questions, concerns, or requests relating to this Privacy Policy or to the way fg660 processes your personal data, please contact the fg660 data protection team in writing. fg660 takes all privacy-related communications seriously and will respond within the timeframes stated in this Policy.
You may contact fg660 regarding any data privacy matter by emailing [email protected]. Please include "Privacy Request" or "Data Rights Request" in the subject line of your email, along with your registered account username and a clear description of your query or request. This helps fg660 route your communication to the correct team and respond efficiently.
Changes to This Privacy Policy: fg660 reviews this Privacy Policy periodically and may update it to reflect changes in our data practices, platform features, or applicable legal requirements. When material changes are made, fg660 will notify registered players by email or by displaying a prominent notice on the fg660 platform. The effective date at the top of this page will be updated to reflect the date of the most recent revision. Continued use of the fg660 platform after notification of changes constitutes your acceptance of the updated Privacy Policy.
Minors: fg660 is strictly an 18+ platform. fg660 does not knowingly collect personal data from individuals under the age of 18. If fg660 becomes aware that it has inadvertently collected data from a minor, that data will be permanently deleted and the account will be closed immediately. If you believe that a minor has registered an account on fg660, please contact [email protected] immediately.
Email: [email protected]
Subject line: "Privacy Request" or "Data Rights Request"
Response time: within 5 business days acknowledgement, 30 days fulfilment.
fg660 does not collect data from minors. All accounts are subject to age verification. If you suspect a minor has registered, contact us immediately.
Continue Exploring fg660
Questions About Your Privacy?
Our support team is available around the clock to answer any questions about how fg660 handles your personal data. You can also explore our FAQ for quick answers, review our Terms & Conditions, or visit our Responsible Gaming page for player protection tools. 18+ only.